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Head Office: 01923 692 000
Insurance Sales: 0800 326 5463
Claims Line: 01562 749 681
Verex Group - 730 Waterside Drive,
Aztec West, Bristol, BS32 4UE

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Senior Key Account Development Manager – Franchise Retailer Groups

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Verex Group is the UK’s leading provider of affinity insurance, accident management and vehicle connected services to vehicle manufacturers, their franchise dealer networks, approved repairers and their mutual customers. These programmes deliver effective long-term customer retention and increased revenue generation for our vehicle manufacturer partners and their dealers.

Job title:

Senior Key Account Development Manager – Franchise Retailer Groups

Location:

Homeworking, SE / Central England

Role:

The Senior Key Account Development Manager role is to develop existing and establish new senior level relationships within major franchise dealer groups throughout the UK. With the aim to -

  • Win commitment to our Protex programme of vehicle manufacturer branded Insurance, Accident Management and Vehicle Connected Services from national dealer groups and their franchise dealership network
  • Establish account plans with each group to roll-out the Protex programme across each franchise, establishing and meeting targets for programme penetration and product sales. Develop programme scale and profitability for all major stakeholders – Dealer Groups, Dealers, Vehicle Manufacturer, Approved Repairers and Verex
  • Providing exceptional client Account and Performance Management, coordinated with Verex support teams and strategic partners

Key Responsibilities:

  • Create and establish direct relationships with Owners, Managing Directors, Franchise Directors and other Senior Executive positions within major franchise dealer groups.
  • Win support of our vehicle manufacturer branded Insurance, Accident Management and Vehicle Connected Services programmes from senior management ensuring that the maximum number of dealers in their network support the branded programmes and the strategy is fully understood and supported throughout the dealer group and head office.
  • Establish agreed account plans with each group which include penetration and products sales targets. Through the provision of effective engagement and support ensure that dealer groups and their respective dealerships perform at or above scheme target. Provide product performance management and continuous programme improvement.
  • Undertake regular structured performance review meetings and implement remedial actions to address any shortfalls in delivery or performance.
  • Provide detailed and regular performance reports and MI into the dealer group senior executive team.
  • Work closely with Client Account Director to ensure targets & KPIs are achieved.
  • Work in partnership with the vehicle manufacturer and Verex internal sales, marketing and customer service teams to develop and launch new Insurance, Accident Management, Vehicle Data and Connected Car programmes.
  • Provide the day-to-day contact supporting clients.

Role Requirements:

  • Ability to effectively communicate and build strong relationships with senior level decision makers at CXO level within major plc & ltd franchise dealer groups
  • Extensive experience of developing and implementing product and/or service programmes across dealer group Sales and Aftersales
  • Strong commerciality with a proven ability to develop business with dealer groups to achieve programme KPIs, dealer support SLAs and revenue growth objectives
  • Excellent knowledge of vehicle manufacture programmes, dealer sales and aftersales processes
  • Excellent programme implementation and management skills
  • Proven ability to review current performance, identify areas of improvement and implement effective solutions
  • Develop and implement operational plans to achieve business plan objectives and growth
  • Ability to work collaboratively to build senior client partnerships as a key service provider
  • Ability to develop long term relationships with strong interpersonal skills, with internal and external stakeholders and strategic partners
  • Maintain a customer/client centric approach

Attributes you will require:

  • Proven ability and at least 10 years’ experience in building relationships in franchise dealer groups at senior levels (essential)
  • A minimum of 5 years’ experience of Insurance and Accident Management products and services in at least two of the following product areas:
  • Motor Insurance (including UBI, telematics, subscription)
  • Cosmetic, Tyre & Alloy Insurance
  • GAP Insurance
  • Accident Management & FNOL Claims Capture
  • Connected Car Data Services
  • First-class interpersonal & communication skills
  • Strong people influencing skills
  • Extensive experienced in negotiation
  • Excellent presentation skills
  • Excellent project implementation and management skills~

Closing date for applications is 11th May.  

No agencies please.

As an equal opportunities employer, Verex Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Verex Group.