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Head Office: 01923 692 000
Insurance Sales: 0800 326 5463
Claims Line: 01562 749 681
Verex Group - 730 Waterside Drive,
Aztec West, Bristol, BS32 4UE

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Business Analyst

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Verex Group is the UK’s leading provider of affinity insurance, accident management and vehicle connected services to vehicle manufacturers, their franchise dealer networks, approved repairers and their mutual customers. These programmes deliver effective long-term customer retention and increased revenue generation for our vehicle manufacturer partners and their dealers.

Job title:

Business Analyst



Role Purpose:

  • To analyse the business domain and documents its business processes and systems, assessing the business model and its integration with technology  
  • Interacts with stakeholders to elicit the requirements with regards to process, products, services and software

Key Responsibilities:

  • Coordination with Verex and External stakeholders to translate needs into requirement documents
  • Elicit, analyse & Validate new project requirements
  • Project Scoping (In Scope & Out of Scope)
  • Work alongside the Verex project and development teams to oversee the implementation of different projects
  • Work with the project team to communicate project status and updates to the business
  • Work with Development teams to create test cases and test case review
  • Analyse the impact of implementing new features / solution / design
  • Understands the business , its requirement , its functionality & its process

Role Requirements

  • Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.
  • Business analysis. You can investigate problems and analyse options for new and existing services. You know how to provide recommendations to solutions. You can work with stakeholders to identify objectives, opportunities and potential benefits available.
  • Business improvement process. You know how to analyse current services and processes, and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis
  • Business modelling. You can use a wide range of techniques to model situations confidently, including the ability to build strong relationships
  • Business process testing. You know how to report on system quality and collect metrics on test cases.
  • Enterprise and business architecture. You understand and can apply the current target operating model to work.
  • Stakeholder relationship management. You know how to identify important stakeholders, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs. You have the ability to take opposing views to reach consensus.
  • Solid understanding of UK motor market products (either broker/insurer/MGA) and overview of rating, and how UK motor products are priced/underwriting/distributed to market
  • Understanding of SQL programming language and relational database architecture (although not to programmer level) as well as interrogating and understanding large data sets
  • Requirement to have worked with a UK-based insurer, or broker IT platform in the past. Experience of working in either a Broker/MGA/Insurer in an IT administrator/business analyst/project manager role
  • Ability to quickly translate non-technical business requirements into technical specifications which developers can then use to build deliverables to the business
  • Overview of IT software development lifecycle and practices, including testing and data protection, GDPR, and data security
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Qualifications- IIBA Certified Business Analysis Professional™ (CBAP®), BSC ISEB Foundation Certificate in Business Analysis or similar qualifications would be preferred


  • Highly technical mindset
  • Good communication skills, especially when dealing with vendors/suppliers/partners outside Verex
  • Ability to consider multiple Verex stakeholder perspectives when fixing or building products
  • Ability to think dynamically, design through “the eyes of the end user”, be it call centre, dealer, account teams
  • Be rational and analytic in decision making
  • Keen problem-solving abilities
  • Innovative
  • Quick decision-making capability
  • Works well under pressure

As an equal opportunities employer, Verex Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Verex Group.